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In today’s world, an issue can strike at any time with the potential to cause reputational and operational damage. How will you prepare and respond?

Our interactive curriculum equips leaders and administrators with skills to:

• Navigate strategic planning across competitive environments
• Analyze current and emerging trends in social media
• Understand the capabilities and limitations of data-driven decision making
• Develop robust strategies, messaging and spokespersons for internal and external communications
• Integrate AI into workflows and address ethical questions related to generative technologies
• Create and deploy a crisis strategy matrix
• Handle hostile interviews

Explore how to decide when teams are most effective (and when they are not), how to create high-functioning teams, and how leaders can support teamwork to enhance job performance in the midst of current corporate challenges. Beyond the technical expertise of team members, this session will delve into the importance of personality in designing effective teams that are balanced, high functioning, and effective. We will also explore how team functioning can derail when teams are unbalanced, leading to conflict and, ultimately, failure. Participants will engage in hands-on activities designed to enhance their ability to create and foster highly effective teams.

Strategies to replenish energy and increase personal resilience have never been more important. Drawing from top research findings and practical examples, our faculty will teach you how to take control of workplace stress and build resilience by leveraging personal, team, and leadership strategies that have been proven to work.

Even when an organization realizes that it must innovate—because of increasing worldwide competition and the shortening of product and service life cycles—many firms don’t know how to prepare themselves to do so; nevertheless, it is during times of crisis that positive change and innovation can thrive. In this course, U of T faculty experts will share critical knowledge about the resources and capabilities of the firm and explain how they are acquired, developed, and organized in ways that can enable efficient innovation, particularly in support of time-to-market (TTM) strategies amid today's dynamic corporate landscape.

Diverse and inclusive companies are able to attract top talent and boast high levels of innovation and performance. In this session, U of T experts will share evidence-based strategies for building a diverse and inclusive organizational culture.