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Employer Resource Guide

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Supervision While Working Remotely 

Specific to co-op students - how to manage them and keep them engaged 

Four essential tips for supervising students remotely while keeping connected.  

  1. Communication 
  2. Organization 
  3. Preparation 
  4. Empathy 

 helps keep working students on track and ensures that they can contribute to their team in a meaningful way. 

Tools and techniques to keep everyone up to date: 

  • : A professional 鈥榗hat room鈥 designed to replace email - featuring group and private discussions to share files and information. 
  • : Group chat and collaboration software that can host audio, video and web conferences. 
  • : Host meetings, video webinars, conference rooms and more on an easy cloud-based platform. 
  • : A combination of Microsoft Office, Outlook and more in an online collaborative platform. 
  • : A cloud-based file storage and synchronization service for caching presentations, documents, videos and more. 

How to Motivate Your Team Through Challenging Times 

鈥淚f you want your teams to be engaged in their work, you have to make their work engaging. The most powerful way to do this is to give people the opportunity to experiment and solve problems that really matter.鈥  
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How to Manage Effective Online Meetings 

Managing an effective online meeting or a conference call is an art - not a science. While how-to articles abound, .


Training and Onboarding Best Practices while working remotely 

Onboarding Remote Employees Successfully 

Creating a safe and welcoming space where new remote employees feel comfortable can be a challenge. If you鈥檙e in need of some onboarding advice, . 

Tips for helping teams stay connected beyond the walls of the workplace  

Without the daily interactions at the workplace, such as lunch breaks, quick check-ins, hellos, and bye-byes, here鈥檚 how you can continue to foster that connectivity . 

Coming together while apart 

There鈥檚 a large difference between 鈥渙rientation鈥 and 鈥渙nboarding.鈥 Onboarding is an ongoing process that requires consistent practices to promote a long-term, healthy workplace environment.  Included is a free 鈥淰irtual Onboarding Guide,鈥 along with additional resources for Non-Profit and Charitable Sectors. 

Create a sense of belonging 

Becca Van Nederynen, head of People Operations at Help Scout, found that a lot of . They felt isolated and didn't know where to turn for feedback, questions, or checking in. Van Nederynen talks about how remote work faces the challenge of replacing the casual smiles and unconscious sense of belonging that exists in a physical office. 

To combat this loneliness,  adds all new employees to a Slack channel where they provide new hire instructional materials and then encourage collaboration amongst new hires to complete the tasks. 

Assign a mentor or a peer "orientation buddy" to whom they can go with any questions and grow and learn together. In fact, buddy programs . 

Add a personal touch: consider sending them a 鈥渃are package鈥 to welcome them aboard.  


Equity, Diversity and Inclusion  

How remote workplaces affect EDI 

Pandemics can affect those most vulnerable in disproportionate and particular ways. We bring your attention to the impact of COVID-19 on diverse populations, including Indigenous communities, members of lower socio-economic groups, those who are historically, systemically, and persistently marginalized, and those who are otherwise vulnerable. 

Here are a few ways that you can help to mitigate it: 

  • Connectivity and devices
    Ask the student about their access to technology from home. If there are limitations, be open to workarounds (for example, a weak wifi connection provides for a poor video call experience; consider removing video-first policies and allow a student to join in using audio only). Ask students what they鈥檇 need to participate more fully 鈥 they may just take the guesswork out of it and tell you. 
     
  • Technological aptitudes
    Students have different levels of technical skills, and when onboarding a student, try providing them with the essential training videos for whichever programs/software they will be using. For example, LinkedIn Learning has a selection of courses on 鈥溾 which cover the basics of Excel, Zoom, Microsoft Teams, etc. 
  • Accessible meetings
    Not all students will have wi-fi access or laptop access. Dial-in options are a great way to accommodate students in these situations. 
     
  • Visual impairments
    Alongside dial-in options, presentations with large fonts and high contrast make it easier for the visually impaired to adjust. When presenting, make a note to verbally explain what is on the screen, whether it be text or images.  
  • Diversity: 
    Where possible, consider the diverse backgrounds that co-op students may be coming from: not all will have access to a space to work other than their bedroom, and some may still share that space with siblings, relatives, or others. Allow for flexibility in this.  
  • Effects of COVID-19: 
    Be mindful of the fact that students may be coping with the illness of a parent, sibling, family member, or roommate. Because of COVID-19, some students may face economic disaster, residence eviction, unemployment, or death of a relative. Make time to check in with them to see how they鈥檙e doing; they may not disclose information like this unprompted during the workday.  
  • Awareness of family commitments: 
    Some co-op students must support their parents or could be parents themselves, with children of their own to take care of. It's important to have conversations with students about whether their attention might be divided and which projects they can prioritize if that is the case. 
     

Resources: 


Funding and Financial Resources 

  •  鈥 To help employers keep and return workers to their payroll, the Canada Emergency Wage Subsidy would cover 75% of salaries for qualifying businesses, for up to 3 months, retroactive to March 15, 2020. Employers of all sizes and across all economic sectors would be eligible except for public sector entities.
  •  鈥 Provides employers with wage subsidies of up to $7,000 per Canadian student they hire. 
  •  鈥 Corporations can claim 25% of eligible expenditures while small businesses can claim 30%, up to a maximum credit of $3,000 per work placement. 
  •  鈥 The Government of Canada has introduced temporary special measures that extend the maximum duration from 38 weeks to 76 weeks. 
  •  鈥 A host of supports for individuals facing hardship as a result of the Coronavirus pandemic. 

Taking care of ourselves and others during COVID-19 

Mental health 

Professor Steve Joordans has created a to help people understand and process anxiety and the effects of isolation. It鈥檚 filled with mental health tips, ideas for distraction, and ways to stay productive while feeling accomplished during this time. 

Physical health 

UTSC Athletics and Recreation 鈥 How to Stay Active at Home: 

  • UTSC鈥檚 Athletics and Recreation team have put together a resource guide on staying active remotely. Here鈥檚 a link to all the resources you鈥檇 need to stay fit at home.
    With online fitness classes, home workouts and weekly cooking tips, you won鈥檛 need to renew your gym membership anytime soon.
  • #UTRAIN: You can鈥檛 sit still with #UTRAIN 鈥 offered both on Instagram and Zoom. Sports don鈥檛 stop at UofT. .  

Productivity  

Maximize productivity and optimize working remotely for you and your team.  and leave you with the skills to effectively work remotely. 


University of Toronto Resources

Research that鈥檚 happening, celebrating the academic brilliance


U of T researchers are launching 鈥渁 project to co-ordinate and deploy equipment from across the University of Toronto to produce medical supplies like masks, face shields and ventilators for health-care workers on the front lines of COVID-19.鈥 They鈥檙e using U of T resources like 3D printers and other tools to create equipment that meets health and safety standards that will be given to health-care facilities. 

Working from home resource (tips) from U of T

U of T researchers launched an : 鈥渁n educational website for non-intensive care clinicians who may have to work in critical care units during the COVID-19 pandemic.鈥