Work Order Related Information
- Each requestor must have a UofT email address which is used to set up your access on the work order system.
- To request a Login ID, please have your Business Officer email fmdworkorder.utsc@utoronto.ca with the following information:
- Requestor's full name
- UofT email address
- Phone number
To Change Password: Click on File --> Personal Info
Under the Identity tab click the Edit button.
Type and confirm the new password, click on the Save button.
Under 鈥淩equestor Nav鈥 on the left hand side, select 鈥淲O Request B鈥.
Work Request B
- Requestor name, phone # and email will appear based on Login.
- Request Copy To: For multiple individuals to receive work order status updates, enter their e-mail addresses in this field separated by a semicolon.
Please note: Removing the checkmark on 鈥淣otify Me鈥 prevents you from receiving any work order status updates.
- Action Requested:
- Enter all the details and information regarding your request.
- If you are submitting a request that requires work to be done by multiple groups/trades i.e. (Caretaking, Grounds, Maintenance, Engineers, Carpenter, Electrician, Plumber, Millwright & Control Instrumentation Technician) or buildings, please submit a separate work order for each group/trade or building to avoid delays in processing your request.
- Billing Information: Please ensure that you provide your FIS account #s (Cost Center (CC)/Internal Order (IO), Commitment Fund Center (CFC), Fund (if applicable), and GL (if you have a specific one that you wish to be used) in this box. Any work order without account numbers will not be processed and may delay your request.
- Department Name: Department name will appear based on Login
- Facility Name: Select 鈥淯TSC Buildings鈥 or depending on the relevant location of work you are requesting 鈥淯TSC Residence鈥.
Please note: Work orders without sufficient information will be delayed or declined until updated information is provided in writing or a new work order is submitted
Building Name: Please select Building. A building must be selected before selecting a 鈥淔loor Code鈥.
Floor Code: Select a Floor Code. A building must be selected before selecting a Floor Code.
Room/Area: Select a Room / Area if known 鈥淏uilding Name鈥 must be selected prior to selecting 鈥淩oom/Area鈥.
Once you have included all the information, attachments, etc., select the 鈥淪ave鈥 icon on the top. This will send your request to Facilities Management.
- Once your request has been validated, you will receive a confirmation e-mail with a request number (5 digit numerical number) and a work order # (alpha-numeric number).
- When inquiring about a work order, please provide the work order number (i.e. SR-10000)
If you are attaching any documents, please select 鈥淟inked Documents鈥 from the Navigation menu (on the left hand menu).
Select 鈥淎dd Document鈥 on the upper left corner.
Steps to link a document:
- Type in 鈥淭itle鈥 of document.
- Select 鈥淭ype鈥 of document you are attaching.
- If you would like to provide addition description of the attachment, please enter this in the 鈥淒escription鈥 field.
- Select 鈥淏rowse鈥 to attach your document.
- Select 鈥淔ile鈥 to be attached.
- Click 鈥淪ave鈥 to ensure your document is attached.
- Select 鈥淐lose鈥.
You may check the status of a work order by selecting the 鈥淪tatus鈥 tab.
Select 鈥淲ork Order鈥 and enter 鈥淣耻尘产别谤鈥.
Click 鈥淪how Status鈥.
- You can browse by 鈥淥pen Requests鈥 which are requests that you have submitted to Facilities Management but not assigned to a group/trade yet.
- 鈥淩ejected Requests鈥 are any requests that you have submitted and did not have sufficient information or not in the format as indicated above.
- 鈥淥pen Work orders鈥 are requests that have been assigned to a group/trade and work order # by the system.
- 鈥淐lose Work orders鈥 are requests that have been completed and ready for billing/billed.
Please contact the Work Order Administrator at 416-287-7575 or by email at fmdworkorder.utsc@utoronto.ca if you have any inquiries regarding work orders status or charges.